Refund & Cancellation Policy

Session Booking

• Sessions can be booked only after full payment is received.
• Partial payments are not eligible for session booking.
• A booking is considered confirmed once the payment is successfully received.
• Session date and time will be shared in advance and conducted as scheduled (online or offline, as applicable).

Cancellations & Rescheduling

• Cancellations or rescheduling requests made 72 hours or more before the scheduled session may be rescheduled once, subject to availability.
• Cancellations made within 72 hours, or failure to attend the session without prior notice, will be treated as a no-show and are non-refundable and non-reschedulable.

Refunds

• Refunds are generally not provided once a session is booked.
• In exceptional circumstances—such as verified technical failures from our side or genuine unforeseen emergencies—a refund may be considered at the practitioner’s discretion.
• Refunds related to session outcomes are governed by the Session Success & Refund Policy outlined separately.